Genouvi Ltd means ‘Genouvi’, ‘We’, ‘Us’, ‘Our’.
User means ‘Users’, ‘You’, ‘Person’, ‘Persons’, ‘People’, ‘Visitor’.
Genouvi Ltd is a UK based Events Management Company providing event-based solutions to commercial and private clients. As a responsible company, we are committed to protecting the confidentiality, information and privacy of our clients and users of our website and company services.
If you do not agree to Genouvi collecting, holding, storing, processing, using and disclosing your data in the manner explained, then please do not submit any personal data to us via any means (including but not limited to: in person, email, via website forms, partner websites or via post) and please refrain from using our website and services.
Genouvi Ltd is a registered company in England and Wales which is limited by guarantee. Genouvi ltd is registered under registration number 11900860. Our registered office is located at The Barn, Mill Lane, Chelmsford, United Kingdom, CM1 7BQ.
Information We May Collect from You
The data which clients and users of our website and services supply will be collected by Genouvi and will only be accessed by authorised persons in order to provide our services.
Genouvi receives and collects data when clients and users visit our website or offer us data and information by filling in forms via:
Additionally, Genouvi may collect data from clients following:
In order for Genouvi to offer you our services, when submitting information via the website, by contacting us directly or by conversing with us via any other means, the client or user offers Genouvi full consent to collect, hold, store, process, use and disclose company and personal information. Company and personal information we may collect from you includes, but not limited to:
How We Use Data and Information
Genouvi collects, holds, stores, processes, uses and discloses data and information to:
How We Store Data
Genouvi stores all data in a cloud-based CRM System which is accessible only by our consultants to enable us to provide clients and users with our services. By utilising the services and security of a cloud-based CRM system enables us to store data correctly and securely.
How Long We Store Data and Information
In accordance with the General Data Protection Regulation (GDPR), you have the right to:
Accessing Your Data and Information
Subject to circumstances and exemptions, you may make a request to access the data and information we hold on you by contacting our Data Protection Dept via email at firstname.lastname@example.org.
Prior to providing such data and information, Genouvi will need to verify your identity for which we must be completely satisfied that an actual individual is making the request and we will require additional information in regards to the reason for your request. As we may be required to retrieve data and information from servers prior to reviewing such data and information before a release, please be aware that it may take a realistic amount of time to process any request for access.
In certain circumstances, we may refuse access to the data and information we hold on you if it would affect the privacy of other persons, clients, organisations or legal requests where we are not legally permitted to do so, or if it breaches any confidentiality that is attached to such data and information.
In most circumstances, Genouvi will not ask a client or user to pay any fee to access personal data and information, however we may charge a reasonable fee if your request is clearly unfounded, unwarranted, extreme or excessive. In such cases, we will request a reasonable fee prior commencement and should the fee not be paid prior to commencement, we may refuse to comply with the request for accessing data and information.
Request to Remove Data and Information
Should you wish to request that we remove your data and information from our CRM, please contact Genouvi with your full details, contact information and reason for your request. Data removal requests can be made by contacting our Data Protection Dept via email at email@example.com with the heading ATT: Data Protection Dept – Removal Request.
If you do not agree to Genouvi collecting, holding, storing, processing, using and disclosing your data in the manner explained, then please do not submit any information or data to us via any means (including but not limited to: in person, email, via website forms, partner websites or via post) and please refrain from using our website and services.
Security Breach Notifications
In the unlikely event that Genouvi’s IT systems are compromised and there is a breach, incident or loss of data, we will contact you via email within 72 hours of such an event being reported to us. Following a breach, incident or loss of data we will take necessary action to secure your data and information.
To contact Genouvi’s Data Protection Dept, please email firstname.lastname@example.org
GENOUVI LTD - ALL RIGHTS RESERVED - © COPYRIGHT 2023